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CSR Report 2014

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TDC’s impact

Highlights of societal inputs and outputs for TDC Group

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Focus areas

TDC’s approach to responsibility and sustainability is structured around five CSR focus areas

  • Digital Denmark
  • Customer trust and safety
  • Climate and environment
  • Employee well-being and diversity
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Here are some of our key CSR results for 2014

  • We cover 98% of the population with our 4G network

  • Our systems blocked over
    7.5 billion
    spam mails

  • We reduced our paper consumption by
    70 tons

  • We reduced our job-related accidents by 16%

  • Over 35,000 children contacted the Child Helpline

  • 40% view TDC as a socially responsible company

About CSR About CSR

About CSR

TDC uses its core competencies to promote sustainable development in society.

  • Our
  • Stakeholder
  • Commitment and

Our approach

At TDC, responsibility and sustainability are natural aspects of our business, based on our heritage and the important role we play in society as a leading technology and communications company.

Our approach to Corporate Social Responsibility (CSR) therefore begins in our business areas and reflects our ambition to actively use our core competencies and strengths to promote sustainable development in society.


Stakeholder Dialogue

At TDC, our approach to CSR is based on who we are as a business, including where we operate, the nature of our products and the priorities of our stakeholders.

Engaging with our stakeholders helps us to focus our efforts on the most important sustainability issues and thus strengthens our ability to address societal challenges.


Commitment and Cooperation

Many societal challenges today are global in their nature and since 2009, TDC has been a participant in the UN Global Compact, the largest global initiative on corporate sustainability.

We also engage in discussions on societal challenges of relevance to our business areas through a number of forums at national, European and global levels.




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It is important to note that the map does not show the total status of TDC’s networks, and not all forms of upgrade and expansion are shown, such as upgrades to the backbone network.

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Network map

This interactive map shows various forms of upgrades and expansions of TDC’s fixed and mobile networks that have taken place in 2014. By clicking on the individual points on the map it is possible to see information about the specific developments.


Environmental Accounts image Environmental Accounts image

Environmental Accounts

We aim to minimise our environmental impact

  • Emission
    Emissions (tons)
  • Waste
    Waste (tons)
  • Production
    Production (million GB)
  • Resources
    Use of resources

Emissions (tons)

2012 2013 2014
CO2 128,044 119,474 96,887
SO2 35 75 30
NOx 89 87 68
Total 128,168 119,636 96,985
Relative energy consumption (bits/joule) 3,027 3,529 6,104

From 2010 to 2014, we have reduced our CO2 emissions by 35%. However, it should be noted that these reductions have in part been due to improvements in the emissions of the electricity we purchase as well as changes in the structure of our business, including divestments and outsourcing. Nevertheless, we are pleased to be well on our way to reducing CO2 emissions by at least 40% before 2020.

Waste (tons)

2012 2013 2014
Reuse 851 1,032 1,057
Recycling 993 841 679
Incineration 1,231 1,092 1,077
Repository 9 11 6
Hazardous waste 69 62 61
Total 3,153 3,038 2,880
Recycled of total 59% 61% 62%
Recycled (combustible) 45% 43% 38%

In 2014, we managed to sort 62% of our total waste for recycling, which we feel is quite reasonable for a business of our type.

Production (million GB)

2012 2013 2014
Mobile network 15 16 16
Broadband / TV & IP 4,717 5,503 9,532
Landline telephony 3 1 1
Total 4,735 5,520 9,549

In 2014, we saw the amounts of data transported through our networks increase significantly, in large part due to greater transmission of audiovisual content. Higher amounts of data mean that we must constantly improve the energy efficiency of our networks.

Use of resources

2012 2013 2014
Electricity (GWh) 301 307 285
Oil (GWh) 1 1 1
Natural gas (GWh) 3 3 2
District heating (GWh) 39 37 30
Fuel (GWh) 45 39 38
Paper (tons) 612 474 404
Water (m3) 77,500 72,000 63,000

We reduced our overall paper consumption by 15% or a total of 70 tons in 2014 compared to 2013, and have therefore slashed our paper consumption down to just 3% of the amount used back in 2003.


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